A Great Place to Work® from the Employees’ Perspective

The Great Place to Work® Trust Index© employee survey offers you a comprehensive analysis of the quality and attractiveness of your company's workplace culture from the employees’ perspective.

People rate a place as a great workplace when they consistently:

  • Trust the people they work for
  • Take Pride in what they do
  • Experience Camaraderie with their colleagues

This covers the three primary relationships that each and every employee has in their workplace - their relationship with management (fostered by Credibility, Respect & Fairness), their sentiments about their job or role (manifested as Pride), and their sentiments towards their colleagues (in the form of Camaraderie).

Based on the definition of a great workplace above, we have developed the Great Place to Work® Trust Model©, which serves as the lens we use to assess the employee experience of workplaces around the globe. It is also the foundation of our Trust Index© employee survey.

The employee survey is based on the five values from the universal Great Place to Work® model. The values Credibility, Respect and Fairness create Trust. Then we have Pride and Camaraderie. There are also various sub-dimensions that fall under the five values. Empirical research has shown that these five values determine whether an organisation is a good employer, irrespective of the type of organisation or country.














Personal Job







"The employee survey helps us to establish the trust levels of our staff. The results provide a great overview of what is going well and which areas we still need to work on in the future."


thuiszorg vleminckveld

"We have our very own Great Place to Work® working group. These employees use the feedback from the survey to launch the right improvements. It's great to see how these actions lead to improved results every year."


CTG Belgium

"By conducting the Trust Index©, we can compare our results with the results of other relevant companies. It motivates us to improve our way of working and to make sure we keep on focussing on our employees."


Secretary Plus

The most important features of the Employee Survey

Measure the employee experience

The employee survey model is linked to the analysis of the organisational culture. It provides a unique insight into whether what you are doing as an organisation is having the desired effect on the employees. In other words, whether your organisation offers a good employee experience.

A tool which allows you to enter into dialogue

The employee survey should be a tool rather than a goal. It is an assessment of the employee experience, whereby the results form a starting point for internal dialogue as to which areas can be improved.

(International) benchmarking opportunities

Any type of organisation can make use of the employee survey. As a result of our many years of experience and branches in over 50 countries, Great Place to Work® makes it possible to conduct international research using the same method and also offers numerous benchmarking opportunities. A comprehensive database is also available at the national level.

Personal supervision

A project manager will supervise the process. The lines are short, the service is fast, and we are always willing to brainstorm with you.

The model is based on empirical research

The Great Place to Work® model was formulated 30 years ago on the basis of empirical research and covers credibility, respect, fairness, pride and camaraderie. The model forms the basis of the employee survey and is used worldwide.



Interested in implementing the Trust Index© in your organisation?